CRM is an integrated software solution that improves how you interact and do business with your customers. A CRM system improves your sales, marketing, and service divisions, and ultimately your profitability so that you can focus on building and maintaining the customer relationships which matter the most.
The Digital Planets is a Digital Marketing agency that provides full service CRM systems since 2013. We craft engaging websites and deliver successful CRM Applications.Tracking customers’ history with full details about orders & quotations for building a better CRM was hard work, but with The Digital Planets, it is so easy.We have been committed to delivering excellent, innovative digital projects with the highest possible standards by our fully qualified and experienced staff so that you can manage your business relationship, the data, and information associated with them. The Digital Planets provides the CRM solution to many industries like retail, manufacturing, service-based, etc.
Our values are Integrity, Excellence, Teamwork, Security, Communication, Customer, and Entrepreneurship.
Sales & Marketing
Marketing campaign support
Help Desk Modules
SALES CRM Software
MARKETING CRM Software
CUSTOMER SUPPORT CRM Software
LEAD MANAGEMENT CRM Software
SOCIAL CRM Software
MOBILE CRM Software
CRM solutions of ABCCompany can help reduce the time required to develop products from the beginning, in order to enable more accurate demand forecasting with better product information. By acting fast and efficiently, you can get products in the market in front of your competitors and can achieve a competitive edge. Your company can produce high-quality products consistently and efficiently as well as you can collect and analyze data from multiple sources and understand process errors in real time, which contributes to product defects.
Overall and 360 degree views of customers
Resources and Content Tracking
Accounting / Contact Management
Advanced Customer Service
Increased customer retention and satisfaction
Promotes productive sales and marketing crew
Skilled area and relationship management
Automated Product Tracking
Organize sales and order process
Skilled sellers, inventory, and order management
CRM for call center is a multi-channel cloud-based helpdesk solution that provides all the functionality a call center needs, including inbound call center software and outbound call center software features, internal calls, hardware phone support, IVR Solution ,IVR Voice Blaster & ROBO Call . Call Center CRM Software allows you to provide customer support through WhatsApp, SMS, Email, and Calling.
As call centers always evolve to bring an Omni-channel customer skill that includes message through several kinds of digital networks, linking the gap between CRM systems and call center procedures becomes more vital. Staffs need an Omni-channel agent desktop, which can obviously provide all applicable customer information on one screen and anywhere you want. You can be effortlessly integrated with CRM applications to provide agents with the accurate information at the true time.
With The Digital Planets , you can effortlessly integrate your CRM system into:
Custom-made customer experience
Provide agents with complete insights into the customer journey
Manage Omni-channel interaction
Prioritize and deliver work items based on the availability and skills of business representatives
The Digital Planets e-commerce CRM system provides a business with as much information as possible to our customers: shopping habits, interests, shipping priorities etc. Our efficient CRM solution gives a clear customer travel map for online stores so that you can come up with better marketing strategies and increase sales. In simple words, The Digital Planets CRM solution for e-commerce or online retailers helps you gather, organize, store and analyze information about your company’s customers.
Benefits of CRM software for E-commerce Companies
Improve customer experience- offer order status updates, inventory checks, and shipment tracking, customers’ needs.
Advanced Marketing & Promotion- enhances all marketing activities through email marketing or direct.
Improve sales team performance- access to orders, payments, and even the customer details seen in the products, customers’ previous sales history.
Better list planning and forecast- allows you to use actual sales data to forecast for manufacturing, sourcing and sales purposes.
Does the healthcare industry need a CUSTOMER RELATIONSHIP MANAGEMENT system to help them? CRM can facilitate patient – centered healthcare. Having a CRM system that can track your patients, medications that provide care, and other important information can help you understand a patient’s condition. From a micro point of view, CRM can provide you with a patient health chart. At the macro level, this allows you to extract data about the overall customer base, which can help you make better decisions about your business as a whole.
Features of CRM software for healthcare
Build Communication Path.
Automate Daily Tasks
Reduction Of Expenses
Transparency Of Data
Improve Decisions Efficiency
The Digital Plantes is tailored to insights for the specific needs of sales and customer service teams, Integrates with thousands of third-party applications, and builds User-friendly mobile apps.
I was looking for a professional website for my business and assistance with digital services. Then I found the digital planets and found this company very supportive and creative. We have been provided the best results in a minimum time frame. Best website Design company.December 20, 2018
Thank you The Digital Planets for helping us with the Digital marketing services, It was great working with the so professional and innovative team.
we will highly suggest their website and digital marketing services.
The digital planets Team is offering wonderful website development and digital services in India. This company has talented and hardworking experts who tend to always deliver the best quality services. Highly recommended to boost your business presence online.April 23, 2018
The best website development and digital marketing company in Delhi. They are very experienced in Web designing, Website development and, SEO, SMO, SMM. They deliver your dream project on time and the management is always there whenever you need any help.
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