Software Development Company in Delhi NCR
Software Development Company In Delhi NCR
CRM is an integrated software solution that improves how you interact and do business with your customers. A CRM system improves your sales, marketing, and service divisions, and ultimately your profitability so that you can focus on building and maintaining the customer relationships which matter the most.
The Digital Planets is a Digital Marketing agency that provides full service CRM systems since 2013. We craft engaging websites and deliver successful CRM Applications.Tracking customers’ history with full details about orders & quotations for building a better CRM was hard work, but with The Digital Planets, it is so easy.We have been committed to delivering excellent, innovative digital projects with the highest possible standards by our fully qualified and experienced staff so that you can manage your business relationship, the data, and information associated with them. The Digital Planets provides the CRM solution to many industries like retail, manufacturing, service-based, etc.
Our values are Integrity, Excellence, Teamwork, Security, Communication, Customer, and Entrepreneurship.
Important modules in our CRM Software solutions
- Sales & Marketing
- Lead Management
- Sales Orders
- Task management
- Business management
- Marketing campaign support
- Social Media
- Advanced Reporting
- Call Center
- Project Management
- Help Desk Modules
- Documents Management
- Inventory management
- Mail Management
Components of The Digital Planets CRM Software in INDIA
- SALES CRM Software
- MARKETING CRM Software
- CUSTOMER SUPPORT CRM Software
- LEAD MANAGEMENT CRM Software
- SOCIAL CRM Software
- MOBILE CRM Software
Other Key features of our CRM solution for manufacturing Company are as follows
- Overall and 360 degree views of customers
- Resources and Content Tracking
- Accounting / Contact Management
- Advanced Customer Service
- Increased customer retention and satisfaction
- Promotes productive sales and marketing crew
- Skilled area and relationship management
- Automated Product Tracking
- Quote management
- Organize sales and order process
- Skilled sellers, inventory, and order management
Call Center CRM Software Solutions
How The Digital Planets can help in your business ?
As call centers always evolve to bring an Omni-channel customer skill that includes message through several kinds of digital networks, linking the gap between CRM systems and call center procedures becomes more vital. Staffs need an Omni-channel agent desktop, which can obviously provide all applicable customer information on one screen and anywhere you want. You can be effortlessly integrated with CRM applications to provide agents with the accurate information at the true time.
With The Digital Planets , you can effortlessly integrate your CRM system into:
- Custom-made customer experience
- Provide agents with complete insights into the customer journey
- Manage Omni-channel interaction
- Prioritize and deliver work items based on the availability and skills of business representatives
Why do you choose The Digital Planets for CRM Software ?
The Digital Plantes is tailored to insights for the specific needs of sales and customer service teams, Integrates with thousands of third-party applications, and builds User-friendly mobile apps.